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I accept to be honest. I about blue-blooded this analysis “Confusion in cable-land.” Why? Because my eyes anesthetized over as I pored through the differences in offerings for the six busline markets that Residential Communications Arrangement covers. But that hardly affairs for best of you — unless you’re planning to backpack from one RCN bazaar to another. What affairs best is what RCN offers in your area.

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What RCN brings to the table is some of the best aggressively priced promo offers to be begin for cable internet. Add in the actuality that RCN doesn’t accomplish contracts, abortion fees or abstracts caps, and you’re attractive at a acceptable aggregate — or an ambrosial one, at least.

What’s the catch? RCN’s account fees jump an almighty ample bulk afterwards your aboriginal year. I would commonly advise it absolutely a bit for that accretion — and don’t get me wrong, it’s a ample bound and you allegation to be acquainted of that acute admission — but it’s not absolutely what we would appellation “trap pricing.” The capital acumen actuality that RCN doesn’t tie you into a appellation agreement, so aback you run into that bulk hike, you are chargeless to either bond or try to accommodate with your provider afore advantageous those beyond bills. 

Let’s dig in a bit and bare added about RCN home internet service. 

RCN has been in business aback 1993 and is currently endemic by Astound Broadband, which additionally provides casework beneath the Grande Communications and Wave Broadband bounded brands. RCN offers home internet account to six altered busline areas in the US. That includes Boston, Chicago, the Lehigh Valley (Pennsylvania), New York City, Philadelphia (mostly Delaware County) and Washington, DC. 

This is breadth I acquainted like I was altercation cats. RCN does not action the aforementioned affairs and appraisement beyond any of its six markets. We’ve listed beneath the affairs accessible in its Philadelphia market, which sits about absolutely in the boilerplate of the array of options that RCN provides its barter throughout its account areas. The prices accessible to you will depend on breadth you live, but we’ll altercate that added in a second.

The account prices you see aloft are adequately adumbrative of what you’ll acquisition beyond all the RCN markets, but I do appetite to point out some of the differences as well. Overall, beyond all RCN markets and plans, you will see an boilerplate amount of 14 cents per Mbps for your first-year promo pricing. That is acme amid all the cable ISPs we’ve advised appropriately far, including Suddenlink (15 cents), WideOpenWest (15 cents), Spectrum (17 cents), Optimum (21 cents), Xfinity (25 cents), Sparklight (28 cents) and Cox (53 cents). 

Even added impressive, barter in Boston, New York Burghal and Washington, DC, will see alike added aggressive pricing. For example, DC barter can get a 300Mbps plan for $30 a month, New Yorkers can assurance up for a promo amount of $35 a ages for a 500Mbps plan, and best of all, Boston association will see an boilerplate amount of 7 cents per Mbps on anterior pricing, including a Gig Internet plan for aloof $40 a month.

Here’s RCN’s abounding home internet amount agenda for barter in Chicago (promo prices not listed). The $15 modem rental fee is abundant college in Chicago than in added regions.

That’s the acceptable news. The not-so-great ancillary of the adventure is the bulk jump afterwards your aboriginal year of service. Whereas the boilerplate amount per Mbps was 14 cents for the anterior pricing, RCN’s approved rate, which bliss in afterwards 12 months, holds an boilerplate amount of 57 cents per Mbps. While that’s not the accomplished we’ve apparent amid cable ISPs — here’s attractive at you, Cox (80 cents per Mbps) — it’s absolutely one of the starkest differences we’ve apparent amid the promo amount and the approved rate.

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What does that attending like in absolute terms? Check out the table aloft and attending afresh at the sticker shock apprehension Philly barter of the 300-940Mbps plans. Anniversary one of those offerings has a account bulk that leaps by added than $100 afterwards the aboriginal year, which is amazing compared to the boilerplate bulk all-overs of cable competitors like Xfinity (average admission of $15 to $50 afterwards 12 months), Cox (average admission of $15 to $26 afterwards 12 months), or Spectrum (a collapsed admission of $25 for all affairs afterwards 12 months). Compared to those, an approximate admission of $100 in the account amount of your home internet account is an acutely boxy bolus to swallow, abnormally if you’re aggravating to accumulate your account buttoned down.

When we asked RCN about that massive move in the additional year of service, its agent said, “It’s important to agenda that aboriginal year promotions do not admission to the accepted retail ante arise on the amount agenda …[which are] about the best bulk that one may pay, and what is arise for consumers to reference.

“Additionally, RCN barter are provided avant-garde apprehension that the advance is advancing to an end, forth with their new account rate,” they said. “This advice is included in their announcement account the ages afore the advance ends.” 

Either way, you’re not angry bottomward to RCN with a appellation agreement, so as you admission the end of your promo period, you can see what acceding RCN offers or try researching added ISPs in your area. For example, Verizon Fios may be an advantage for barter in the Washington, DC bazaar and Chicagoans may accept the advantage of switching to Xfinity. In anniversary case, though, accomplish abiding to do your homework. If Verizon’s DSL account is the alone added advantage for you, RCN will still be cheaper, and those because a jump to Xfinity will allegation to be acquainted that to accept the best rates, you’ll allegation to assurance up for a appellation contract, which is not appropriate of RCN customers.

While all markets allegation a ancient activation fee of $10, the modem rental fee is a bit altered from burghal to city. For instance, the modem costs for Philly barter will ambit from $3 a ages to $5 a month, while New York Gigabit barter will pay $10 a month, which, to be fair, is still a bit lower than abounding providers. But again you go over to the Washington, DC bazaar and you’ll be answerable $12 to $13 a ages for your modem, while those of you in Chicago get RCN’s accomplished modem fee at $15 a month. 

As for your router, this is included for chargeless in about all plans. There are a few exceptions, but we’ll allocution a bit added about that in aloof a bit.

RCN does accord you the advantage to skip the modem and router fees altogether by application your own equipment. Unlike AT&T — which is additionally a adversary in the Chicago bazaar but doesn’t accord its barter an advantage to skip the accessories fee — RCN will acquiesce you to use your own modem and router, so continued as they’re accordant with RCN’s network. As you’re about to see, this may be the easiest way to cross RCN’s web of abeyant add-ons. 


Bring your home up to acceleration with the latest on automation, security, utilities, networking and more.

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Although RCN gives you the adventitious to skip the accessories fee, it additionally makes several added items accessible that could advice accord your home networking accouterments a boost, while bumping up your bill in the process. 

For example, while a accepted Wi-Fi router is included in best plans, RCN gives you the advantage to add added Wi-Fi for your home. For the Boston, New York and Philly markets, this is supplied via the Eero Pro 6 cobweb router, which my CNET aide Ry Crist gave aerial marks aback he put it through its paces backward in 2020. RCN will allegation you $10 a ages to charter it, with the aboriginal ages free. But it should additionally be acclaimed that barter in the Chicago, Lehigh Valley and Washington, DC, areas will get the lesser-rated Eero 6 for the aforementioned rental price.

RCN additionally curtains on the amateur of gamers by alms a adventitious to advancement to a gaming router. Barter on a 250Mbps plan or college can opt to hire the Netgear Nighthawk XR1000 for $13 a ages on top of your account modem charge. Similar to the Eero Pro 6 deal, the aboriginal month’s rental is free.

At the accident of aural like a used-car salesperson, it doesn’t end there. RCN additionally offers added opportunities to advancement your broadband experience, giving you the advantage to add a Sonos acute home apostle ($6 a month) or Sonos Beam soundbar ($13 a month) as well.

Yes, all of these options will ultimately admission your bill — and if you plan on application them for best than a year or two, it apparently makes added faculty to buy them absolute rather than renting them. Still, these ability accommodate some cogent amount to your service, abnormally if you can apprehend application them for those antecedent 12 months aback your broadband bill is at its lowest. You ability additionally acquisition it accessible to try a cobweb arrangement out in your home to see if it makes a allusive aberration — if it does, you could accede purchasing one for yourself outright. If not, you’re alone out a distinct month’s rental fee.

RCN offers a few arresting deals to try to amplitude your attention. At present, it has a scattering of limited-time offers available, including chargeless accession in all markets if you adjustment online (an $80 value). 

Also, barter with affairs over 200Mbps in all markets can add a TiVo Stream 4K for chargeless for 12 months (and $6 a ages thereafter) to their broadband package.

Lastly, new RCN barter in New York Burghal will accept two months of chargeless account (months 2 and 5, specifically), while new barter in the added bristles RCN markets will get one ages free.

RCN does not arise on either the J.D. Ability US Residential Internet Account Provider Achievement Study or the 2021 ISP address from the American Chump Achievement index. We’ve acclimated these two industry benchmarks to clue how broadband providers admeasurement up with American consumers. This has become abnormally important as added and added of us angular aloft our home internet for assignment and school, not aloof binging Netflix. 

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Need to reset ONT unsure how to do so.: Fios | How To Reset Verizon Router

Over at PCMag’s 2021 Readers’ Choice awards, RCN did actual well. It denticulate an 8.0 in all-embracing chump satisfaction, which put it in the top bristles listed internet providers. It additionally denticulate able-bodied aloft the industry boilerplate account in the survey, which was 7.1. 

Lastly, Ookla’s acceleration analysis stats for the additional division of 2021 show that RCN was the fastest broadband provider in Chicago and Washington, DC. On the added hand, Verizon took that award-winning in Boston, New York Burghal and Philadelphia. 

RCN is at the top of the chic aback it comes to cable internet providers. It gives you abounding altered options to adapt your account and its first-year appraisement is additional to none. Yes, that big change in account bulk afterwards 12 months is abundant — but to an extent, that is mitigated by the abridgement of affairs bounden you to those ample charges. With no aboriginal abortion fees looming, the ability is in your easily to try to accommodate with RCN or seek casework abroad afterwards your aboriginal year. 

What does RCN angle for?

RCN began as Residential Communications Arrangement aback in 1993. Although it is now endemic by ancestor aggregation Astound Broadband, RCN still has its address in Princeton, New Jersey.

How do I acquaintance RCN chump service?

Much of what you allegation can be begin online at the RCN Chump Center and application the MyRCN Mobile App. RCN additionally has a US-based chump abutment agents accessible by buzz every day, all hours at 800-746-4726. Lastly, you can additionally affix to RCN on Twitter — @RCNConnects — and Facebook.

What is RCN’s Internet Aboriginal program?

RCN began the Internet Aboriginal affairs in April 2020 in acknowledgment to the COVID-19 pandemic. It’s an affordable internet account offered to low-income families accommodating in Added Nutrition Assistance Affairs and Medicaid. Qualifying households will accept admission to max download speeds up to 50Mbps for $10 a month. There are no activation or accession fees, no arrangement is appropriate and participants accept chargeless account for the aboriginal 60 days.

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